Editing Forms
Q: How do I change contact forms on the website?
Forms are used to allow website visitors to send you specific information, such as contact details, referral information and customer feedback. The editing interface is similar to a normal article:
Clicking on 'Click here to Edit Form contents' will allow you to edit the information that the form requests of the website visitor. It also contains some important settings, so be careful when editing.
Clicking on the pencil symbol will allow you to change:
- The text that appears with the form
- The text that appears after the visitor has submitted the form
- The email address where the information is sent
See below for more specific instructions...
How do I add a field to the contact form?
Click on 'Click here to Edit Form contents' and then select 'Add Field' at the bottom of the left hand pane.
In 'Field name' enter the question or prompt that you want to appear.
'Field Type' will be set to 'Text' by default - this will show a text box will the website visitor can write a single line of text into, such as a name or telephone number
Use 'Multiline Text' if you want to provide room for a longer reply of several lines.
'Html' will provide a much larger space.
'Choice' will show a dropdown box that the visitor can choose from. Make sure you enter the available choices in the 'Allowable values' field below, separated by commas. For example: Newspaper Advert, TV, Internet Search Engine, Word of Mouth.
'Checkbox' allow you to create a simple checkbox that can be changed by clicking on.
Don't forget to click on on the tickbox to 'Show in Forms', otherwise the field will not appear on the website:
How do I make a default value appear for a question in a form?
This is useful if you want to set a standard reply for the user. Text will already appear in the box, but will be fully editable if the user wants to change the default value.
It is also very useful if you want to create an 'opt' out option - for example "please untick the box if you don't want to be added to our marketing list".
Simply enter your default value in the 'Default Value' box and 'Save fields'.
For tickboxes type 'TRUE' in the 'Default Value' box for the box to be ticked by default (it can be unticked by the website visitor).
How do I change the order of fields in a form?
Click on the up /\ and down \/ arrows to move fields up and down according to how you would like them to appear in the list.
Q: How do I create a multiple choice field?
In the ‘Field Type’ dropdown box, select ‘Choice’.
Then enter the choices in the ‘Allowable values’ field, separated by commas (for example, a multiple choice field called ‘How did you hear about us?’ you might enter “Newspaper/Magazine, Internet Search Engine, Word of mouth, Other”).
Q: How do I allow space in a field for a long reply?
When creating a new field, select ‘Multiline Text’ from the ‘Field Type’ dropdown box. This will create a slightly larger field which allows two lines of text.
Q: How do I remove a field from a form?
Click on ‘Click here to Edit Form contents’. The left-hand pane lists all the fields used in the form. Find the field you would like to remove and tick the ‘Delete This’ tickbox. Click on ‘Save Fields’ to save the changes.